Refund Policy
Thank you for shopping with us. We strive to provide you with the best quality products and services. Please read our refund policy carefully before making a purchase.
Customized Products:
Due to the nature of our products being custom-made apparel and accessories with prints, we do not accept returns after purchase.
Cancellation Policy:
You may change your mind and cancel your order within 48 hours of purchase and receive a full refund.
Issues with Order:
If you encounter any dissatisfaction, printing issues, color discrepancies, quality problems, or damages occurred during transit caused by third-party mishandling, please notify our customer service within one week of receiving your order. You can provide images for verification. We will either issue a full refund of 100% or offer to remake and resend your order at no extra cost. Please note that any claims made after seven days of receiving the order will not be entertained.
Exceptions:
Any losses incurred due to incorrect address, size, style, or color selection are the responsibility of the customer. Please ensure to double-check your order details before confirming. Changes to orders can be made within 48 hours prior to shipment without any additional charges. Beyond this timeframe, a new order will need to be placed, and the original order will be canceled with a deduction of 24% of the order amount before refund issuance.
Refund Process:
Refunds will be processed back to the original payment method.
If you have any further questions or concerns regarding our refund policy, please feel free to contact our customer service team. Thank you for your understanding and cooperation.
Customized Products:
Due to the nature of our products being custom-made apparel and accessories with prints, we do not accept returns after purchase.
Cancellation Policy:
You may change your mind and cancel your order within 48 hours of purchase and receive a full refund.
Issues with Order:
If you encounter any dissatisfaction, printing issues, color discrepancies, quality problems, or damages occurred during transit caused by third-party mishandling, please notify our customer service within one week of receiving your order. You can provide images for verification. We will either issue a full refund of 100% or offer to remake and resend your order at no extra cost. Please note that any claims made after seven days of receiving the order will not be entertained.
Exceptions:
Any losses incurred due to incorrect address, size, style, or color selection are the responsibility of the customer. Please ensure to double-check your order details before confirming. Changes to orders can be made within 48 hours prior to shipment without any additional charges. Beyond this timeframe, a new order will need to be placed, and the original order will be canceled with a deduction of 24% of the order amount before refund issuance.
Refund Process:
Refunds will be processed back to the original payment method.
If you have any further questions or concerns regarding our refund policy, please feel free to contact our customer service team. Thank you for your understanding and cooperation.